ICICI Lombard rejects Rs 50 lakh accidental death insurance claim, consumer court said insurers can't add new claim conditions. Here's what happened

Executive Summary

A consumer commission ordered ICICI Lombard to pay fifty lakh rupees to a policyholder's nominee. The policyholder died in a road accident, and the claim was initially rejected. The insurer demanded additional documents which were not required at policy issuance. The commission ruled that imposing n...